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Terms of Use

Terms of Service:

1. ORDER ACCEPTANCE AND BILLING

All billing information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of this Agreement and may result in order cancellation. Prior to accepting an order we may also request additional information from you. We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. All Star Abrasives (ASA) may request a pre-authorization for some orders placed online with a credit or debit card. This pre-authorization will not be billed to you; however, your card issuer may hold this amount for a short period. Your card issuer determines the length of time the pre-authorization is held. We do this to ensure that the card details are still valid and that you have sufficient funds to complete the transaction.

By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s).

ASA reserves the right to limit the quantity of items purchased per person, per household or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will the notify customer should such limits be applied. ASA also reserves the right, at our sole discretion, to prohibit sales to dealers or resellers. For purposes of this Agreement, reselling shall be defined as purchasing or intending to purchase any product(s) from ASA for the purpose of engaging in a commercial sale of that same product(s) with a third party.

2. THIRD PARTY SITES

References on ASA Sites to any names, marks, products, or services of third parties, or links to third-party sites or information are not an endorsement, sponsorship, or recommendation of the third party, its information, products, or services. ASA is not responsible for the content of any third party linked site or any link contained in a linked site. Your use of a third-party site linked from a ASA Site is at your own risk and will be governed by such third party’s terms and policies.

3. CONTENT SUBMISSION

ASA allows users to submit and share comments, feedback, submissions, suggestions, questions, reviews, and other content through the ASA Site. Content should be written in English.

By submitting Content, you warrant that (1) you are the sole author and owner of the Content; (2) you are at least 18 years old or if you are under the age of 18, you are at least 13 years old and your submission has been made under the supervision of a parent of legal guardian who agrees to be bound by this Agreement; and (3) use of any Content you supply will not violate any term of this Agreement and will not cause injury to any person or entity.
Any use of profanity or web links WILL be deleted. If the user makes more than one post that violates our code of conduct that user will be banned from our site.

4. USE OF THE ASA SITE

You certify that the information you provide on the ASA Site is accurate and complete. You will be responsible for the confidentiality of your password and for all statements made and acts or omissions that occur on your account. If you believe someone has used your password or account without your authorization, you must notify ASA immediately (931-762-6611). Your account may also be restricted or terminated for any reason, at our sole discretion. We may also change, restrict access to, suspend, or discontinue the ASA Site, or any portion of the ASA Site, at any time without notice.

You are prohibited from:

• Violating or attempting to violate the security of the ASA Site;
• Using any device, software, or routine to interfere or attempt to interfere with the proper working of the AS Site; or
• Using or attempting to use any engine, software, tool, agent or other device or mechanism (except the search mechanisms provided by ASA or other third party web browsers) to navigate or search the ASA Sites.

 

Privacy:

ASA will never sell or use your email address or personal information for anything except to ship you the product you ordered or send you special offers that we may have available. Your information will never be given to any other company or party for any reason without your written consent.

Limited Warranty:

ASA and sia Abrasives warrants that all of its products will be free from defects in material and workmanship. The remedy for defective products shall be return and replacement of the defective product. All claims for the defective products must be made within 30 days of receipt of the shipment receipt date. EXCEPT FOR THE LIMITED WARRANTY PROVIDED FOR IN THIS PARAGRAPH, ASA and sia Abrasives, MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, WITH REPECT TO ANY OF ITS PRODUCTS, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PRODUCT.

ASA nor sia Abrasives will be for any costs that exceed the total cost of the product purchased. The liability for any defect in the product shall not exceed the total charges which have been paid in connection with the order or orders involving such defects. ASA nor sia Abrasives will not be held liable for any loss of profit, nor for claims demanded against its customers by third parties in any event due to a defect in materials or workman ship. The total liability cannot exceed the cost of the product at the time of the sale. ASA nor sia Abrasives shall not be held liable for incidental or consequential damages under any circumstances.

Returning Goods:

ASA will not accept a return without an RMA (return merchandise authorization) number. Special order items are NOT returnable. Request for a RMA must be made within 90 days of the purchase date, not the received date. All returns are subject to a 20% restocking fee. Authorization to return a product may be denied based on the ability to resell, condition, or obsolescence.